We will discuss your travel ideas with you and offer to put together a proposed itinerary. We do not charge a fee for working with you, Aspire Down Under is compensated by the suppliers we book on your behalf. We will answer your questions, offer plenty of advice and start planning your itinerary outline. You will work with the same dedicated travel expert for all your dealings with Aspire to ensure consistency and knowledge of your information.

Once our travel experts have prepared your proposed itinerary we will follow up with you for any questions and possible amendments. We will continue to refine your itinerary until you are satisfied it is exactly what you are looking for. When you are ready to book we collect the initial deposit plus any airfares payments if applicable. At this time we will confirm your arrangements (accommodations are not held until a deposit has been paid) and send you a confirmation invoice. You have the choice of settling your account in full upon confirmation to guarantee the price or paying your balance six weeks before departure, however should you choose to wait your balance will be recalculated to take into account any currency fluctuations that may have occurred.

At the time of reservation your Aspire expert will also review visa & travel insurance requirements. We recommend purchasing travel insurance to guard against the unexpected and cover your initial deposit and airfare payments against an unexpected cancellation.

Three weeks before departure we will send your departure travel documents which will consist of airline Eticket receipts, departure itinerary including local office contact details and detailed itinerary information, travel vouchers and insurance policy details. If traveling to Australia we will also include courtesy copies of your Electronic Travel Authorities (ETA's) to enter Australia.

We love to keep in touch and hear all about your trip. We value all our client's feedback so expect to hear from us on your return!